Castlight Health seeks to correct this problem. The company’s web-based tools provide personalized price information to consumers, giving them their actual out-of-pocket price levels for different services and providers based on their specific benefit plan. For example, a consumer scheduling a colonoscopy can compare out-of-pocket costs at various locations. Castlight also provides quality information and explains insurance jargon in plain language.
Leading edge employers starting with Safeway are buying into the concept and offering it to their employees.
In this podcast interview, Castlight’s Chief Medical Officer, Dr. Dena Bravata, reports on the company’s approach and progress.
You can also read the transcript.November 15, 2010