December 21, 2012
American Well is a pioneering telehealth company. Four years ago, when the company was just launching its first commercial deployments, I interviewed CEO Dr. Roy Schoenberg. Recently I interviewed him again and asked for his views on the progress of telehealth since 2008, impact of the Affordable Care Act, how physicians and health plans are reacting to American Well, and what it all means for patients. He also contrasted the US market with Australia and New Zealand, the first permanent overseas markets for the company.