Patients are often confused by the medical bills they receive from providers and have difficulty matching them up with the so-called Explanation of Benefits (EOB) forms they get from health plans. The result: frustration, wasted time and bills that don’t get paid. This problem befuddles not just to the ignorant or feeble-minded; I freely confess that it afflicts me as well.
In this podcast interview, Simplee co-founder and CEO Tomer Shoval explains how his company’s medical wallet and self-service payment platform help patients understand and pay their bills and help providers collect payments faster and at a lower cost. Shoval has a background in e-commerce (he’s ex-eBay) and that experience shows through in Simplee’s approach.
By David E. Williams of the Health Business Group.April 16, 2013