Telehealth for chronic conditions: Interview with Synzi CEO Lee Horner

Lee Horner, CEO, Synzi

Synzi is a new technology company focused on helping healthcare organizations provide virtual care. The Synzi platform enables on-demand video interactions, including for those with limited knowledge of English and for patients with hearing loss.

I sat down with Synzi CEO Lee Horner at last week’s JP Morgan Healthcare Conference to discuss telehealth and Synzi’s role.

Overview:

  • (0:10) People with multiple chronic conditions are responsible for much of the healthcare spending in this country. What are some of the key challenges they face in maintaining their health?
  • (1:18) What role can telehealth play? How does it work in practice?
  • (2:44) What populations are most suited to telehealth? Which less so?
  • (4:09) What’s the value of telehealth beyond the traditional nurse phone call?
  • (5:55) Who pays the bill? What’s the value proposition?
  • (8:03) Do you offer archiving of the video visits?
  • (8:47) When customers archive do they make the archives available to patients?
  • (9:30) Synzi is a new company but it came out of Stratus, which had language services as well as tele heath. How do those fit together?
  • (11:10) What does the future hold for telehealth for people with chronic conditions?


By healthcare business consultant David E. Williams, president of Health Business Group.

January 18, 2018

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