What do patients think of virtual care? Interview with Kyruus’s Dr. Erin Jospe

Erin Jospe headshot
Dr. Erin Jospe, Kyruus CMO

Patients have been receiving a megadose of virtual care since March. How’s it going and what will it mean long-term? Provider search and scheduling company, Kyruus asked 1000 patients for their opinions and published the findings.

How Patients Learned About Virtual Care Options
How Patients Learned About Virtual Care Options

Kyruus Chief Medical Officer, Dr. Erin Jospe and I had a chance to catch up on the report and speculate about its implications in this podcast.

Here’s what we discussed:

  • (0:15) Key findings and surprises
  • (1:54) Baby Boomers’ affinity for virtual care
  • (3:40) Paradox that Baby Boomers are big utilizers of virtual care but not so likely to switch doctors to get it
  • (6:21) Downsides and limitations of virtual care
  • (10:55) Impact of virtual care on disparities
  • (13:47) Potential to launch a virtual-first practice
  • (17:31) Why Kyruus cares about these results

—-

Interview conducted by healthcare business consultant David E. Williams, president of Health Business Group. Podcast production by Marina Zapesochny, social media intern.

July 31, 2020

Leave a Reply

Your email address will not be published. Required fields are marked *