Health Business Blog

Health care business consultant and policy expert David E. Williams share his views

How to get the most out of expert interviews. Five tips to ensure success

Investors and management consultants often use expert network companies like GLG, Guidepoint, Zintro and Techspert to arrange interviews with subject matter experts. These interviews can be valuable, but it all depends on how well they’re conducted and leveraged.

In this episode of the HealthBiz podcast, my long-time Health Business Group colleague Karen Donovan and I share five tips for getting the most out of these encounters.

Overview:

00:00 Introduction
01:18 Tip #1: Make the expert network companies do their jobs
07:05 Tip #2: Be prepared
11:52 Tip #3: Start the interview off on the right foot
18:13 Tip #4: Get the most out of the expert
25:47 Tip #5: Incorporate expert interviews into a broader data gathering process

The HealthBiz podcast is available on SpotifyApple PodcastsGoogle PodcastsYouTube and  many more services. Please consider rating the podcast on Apple Podcasts.


By healthcare business consultant David E. Williams, president of Health Business Group.

Interview with CytImmune CEO Saba Malak

Saba Malak photo
CytImmune CEO Saba Malak

I first encountered Saba Malak when I was a summer consultant at Boston Consulting Group and he was a new MBA. We stayed in touch and when I became chairman of Advanced Practice Strategies a few years later, Saba joined the board as lead investor.

Since then, Saba has invested in various healthcare and biotech companies in the public and private markets. I never thought of Saba as an operating executive –and apparently neither did he– but a couple of years ago he became so enamored with a company he’d invested in that he decided to take the plunge and become CEO.

That company, CytImmune is establishing a global leadership role in the field of cancer nanomedicine. It is a platform company with products of its own in development. The potential is huge, and in this episode of the HealthBiz podcast Saba explains the technology and why he is confident it will ultimately help patients. The company has a Phase II development collaboration with the National Cancer Institute, and is scaling up its manufacturing to be ready.

The HealthBiz podcast is available on SpotifyApple PodcastsGoogle PodcastsYouTube and  many more services. Please consider rating the podcast on Apple Podcasts.


By healthcare business consultant David E. Williams, president of Health Business Group.

Interview with Curation Health CEO Kevin Coloton

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Curation Health CEO Kevin Coloton

Kevin Coloton always knew he’d be in healthcare. After all, both of his parents and all of their friends worked in the field. And as a high school athlete he frequently found himself injured and under the care of a physical therapist.

Kevin started off in PT and then gravitated to the business side of healthcare, earning an MBA and accumulating experience as a consultant, hospital administrator, and start-up executive. Just over three years ago he founded Curation Health to simplify care delivery under risk-based contracts. Curation preaches three keys to ensure success: A pre-visit review, contextual recommendations that make it easy for a physician to act, and a post-visit review by a medical coder.

After medical visits dried up in early 2020, fee for service providers looked on with envy at their value based peers who continued to get paid as usual. Curation Health can help, but Kevin explains that FFS providers typically under-appreciate the hard right turn that’s needed to succeed in value based care when your infrastructure is built on a fee for service chassis.

The HealthBiz podcast is available on SpotifyApple PodcastsGoogle PodcastsYouTube and  many more services. Please consider rating the podcast on Apple Podcasts.


By healthcare business consultant David E. Williams, president of Health Business Group.

Interview with Eosera CEO Elyse Stoltz Dickerson

Elyse Stoltz Dickerson was a very driven little child, a tomboy who struggled through her early schooling with undiagnosed dyslexia. Eventually she found her way into graphic design, retail, and healthcare before co-founding Eosera, where she’s CEO.

The company’s first big break was a little bigger than she wanted. When CVS offered her a 10 minute meeting, she planned to boldly ask them to try Eosera’s ear wax remover in 2000 stores. Instead, CVS asked for it in 8000 stores and the race was on to keep up with demand.

Elyse is still very driven, competing in marathons, triathlons and Ironman competitions. Eosera is a part of the Conscious Capitalism movement that puts purpose before profits. And Elyse enjoys audio books including Humor, Seriously and How Remarkable Women Lead.

The HealthBiz podcast is available on SpotifyApple PodcastsGoogle PodcastsYouTube and  many more services. Please consider rating the podcast on Apple Podcasts.


By healthcare business consultant David E. Williams, president of Health Business Group.

Interview with Dock Health CEO Dr. Michael Docktor

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Dock Health CEO Dr. Michael Docktor

I met Michael Docktor a few years ago when I was consulting to Boston Children’s Hospital on digital health and he was a gastroenterologist and leader of an innovation team there. As a digital native, he was among many physicians in his generation who couldn’t understand –and wouldn’t put up with– the disconnect between the smooth, high quality experience he had on his iPhone and the comparative Dark Ages of hospital IT systems, even at the top rated pediatric hospital in the country.

He co-founded Dock Health to help doctors get away from PostIt notes and scratch pads and shift to a simple, HIPAA-compliant approach to managing daily administrative tasks.

In this episode of the HealthBiz podcast, we talk about what it means to grow up with the name doctor, what he learned about physician needs at Boston Children’s, and his vision and progress to date at Dock Health.

He’s reading The Checklist Manifesto by Atul Gawande and looking forward to reading Backable by Suneel Gupta with Carlye Adler.

The HealthBiz podcast is available on SpotifyApple PodcastsGoogle PodcastsYouTube and  many more services. Please consider rating the podcast on Apple Podcasts.


By healthcare business consultant David E. Williams, president of Health Business Group.

Interview with HighRoads CEO Brian Kim

 

Brian Kim has made his career in the business of healthcare, from health plans to biotech to the early days of Internet health, and then on to claims processing.

As CEO of HighRoads for the past six years, Brian is helping plans exit the spreadsheet era and gain the ability to create, sell and manage a myriad of insurance offerings. In this edition of the HealthBiz podcast, Brian shares his progress at HighRoads and lays out his vision for the future of health insurance –including an epiphany he had while hiking in the Grand Canyon.

Brian is the third guest to recommend the book, The Hard Thing About Hard Things by Ben Horowitz, so I finally checked it out from the library.

The HealthBiz podcast is available on SpotifyApple PodcastsGoogle PodcastsYouTube and  many more services. Please consider rating the podcast on Apple Podcasts.


By healthcare business consultant David E. Williams, president of Health Business Group.