Category: Entrepreneurs

SafeRide Health looks to improve care through better transportation. Podcast with the co-founders

May 17th, 2018 by
Need a ride?

SafeRide Health is focused on redesigning the non emergency medical transportation experience to reduce patient risk and streamline care coordination. In this podcast interview, co-founders (and brothers) Robbins and Whit Schrader talk about how losing a friend to DUI in their teenage years got them started down the entrepreneurial path to what became Saferide.

Overview

  • (0:10) What are the main challenges in medical transportation?
  • (0:47) What is the impact?
  • (2:04) What is NEMT? How well does it work?
  • (3:16) There is a revolution going on with transport, especially companies like Uber and Lyft. Lyft is a partner. How does that work?
  • (4:21) What is the experience like for the typical patient? How does it vary depending on whether or not you are involved?
  • (6:12) You said you can drive the no show rate down by half for one client, just by improving transportation. Is that replicable?
  • (6:57) How did you come up with the concept for this company? How does it go as brothers working together?
  • (8:05) How do markets differ: urban/rural, different geographies? Can it work outside of cities?
  • (9:29) Where are things headed? How much tie in is there with healthcare delivery?
  • (10:30) How do autonomous vehicles fit in?
  • (11:23) When you work with Lyft, does the driver know they’re getting a patient versus a regular retail customer?

By healthcare business consultant David E. Williams, president of Health Business Group.

Simplify Healthcare CEO Mohammed Vaid on helping health plans with administrative automation (podcast)

April 23rd, 2018 by
Simplify Healthcare CEO Mohammed Vaid

The average consumer might not know it, but health plans are often mired in complexity and inefficiency as they struggle to configure and deploy new offerings. A surprising number of plans rely on spreadsheet-based systems to manage their plan benefit packages —  a surefire formula for driving up labor costs and making errors. Some have spent tens of millions of dollars trying and failing to automate theses processes.

In this podcast interview, Simplify Healthcare CEO Mohammed Vaid shared his perspective on this problem and its solution.

  • (0:14) What are some of the main inefficiencies you see with health plans?
  • (3:44) Are these problems widely recognized within the plans?
  • (5:08) Have they become more of an issue recently?
  • (7:12) What approaches have been taken to address these problems?
  • (10:12) What are the more promising ways to address these issues, perhaps starting with benefits?
  • (12:12) To what extent have such enlightened solutions been implmented? Are there success stories out there?
  • (14:10) Tell me about Simplify Healthcare and how your company gets involved. What’s the experience like for a customer?

By healthcare business consultant David E. Williams, president of Health Business Group.

Reducing variance in medical device and drug utilization. Podcast with Lumere CEO Hani Elias

March 26th, 2018 by
Lumere CEO, Hani Elias

To succeed in value based care, providers must reduce unwarranted variance in utilization and cost. Medical devices and drugs are good places to focus, since they represent big slices of the spending pie that are rarely optimized. In this podcast interview, Lumere CEO Hani Elias describes how his company deploys evidence based software and services to help health system clients take on variation.

Overview:

  • (0:12)What are some of the key challenges in healthcare?
  • (1:31) What do you mean by “unwarranted” variation?
  • (2:45) Are you able to tell which variation is appropriate and which is not?
  • (4:30) How does the decision making process differ between drugs and devices?
  • (6:42) Drug and device companies are large and are influential with physicians. How do you operate effectively in that environment?
  • (8:45) How do you differentiate from others who work on reducing cost and improving quality?
  • (10:30) What’s new, and what’s the same in this administration in Washington compared to the prior one?
  • (11:41) The company has a new name. Why?
  • (12:35) What does the future hold for Lumere?

By healthcare business consultant David E. Williams, president of Health Business Group.

Patient-centric payments: Interview with HealthiPASS CEO Rajesh Voddiraju

March 19th, 2018 by

 

HealthiPASS CEO Rajesh Voddiraju

Patient payments are a real friction point in the US healthcare system. Patients don’t understand what they owe, and doctors usually can’t help them figure it out. HealthiPASS is doing its best to solve these problems with a consumer-friendly approach that pays off financially for providers.

In this podcast interview, HealthiPASS CEO, Rajesh Voddiraju answers my questions about how it all works.

Overview:

  • (0:17 )What are the problems with patient payments today?
  • (2:40) What have physician offices been doing about it about it? How successful are those efforts?
  • (6:30) How does HealthiPASS work?
  • (11:50) With the four steps it sounds like you are allowing the physician office to educate the patient about the extent of their financial obligations under high deductible plans. Is that right?
  • (13:09) How does the system interact with existing practice management systems? What is the impact on the office workflow?
  • (18:51)The value proposition for physician offices is pretty clear, but what about for patients? Is it in a patient’s interest to use this system?
  • (21:37) What are you doing to increase adoption?
  • (26:08) How do you expect the market to evolve?

By healthcare business consultant David E. Williams, president of Health Business Group.

Telehealth for chronic conditions: Interview with Synzi CEO Lee Horner

January 18th, 2018 by
Lee Horner, CEO, Synzi

Synzi is a new technology company focused on helping healthcare organizations provide virtual care. The Synzi platform enables on-demand video interactions, including for those with limited knowledge of English and for patients with hearing loss.

I sat down with Synzi CEO Lee Horner at last week’s JP Morgan Healthcare Conference to discuss telehealth and Synzi’s role.

Overview:

  • (0:10) People with multiple chronic conditions are responsible for much of the healthcare spending in this country. What are some of the key challenges they face in maintaining their health?
  • (1:18) What role can telehealth play? How does it work in practice?
  • (2:44) What populations are most suited to telehealth? Which less so?
  • (4:09) What’s the value of telehealth beyond the traditional nurse phone call?
  • (5:55) Who pays the bill? What’s the value proposition?
  • (8:03) Do you offer archiving of the video visits?
  • (8:47) When customers archive do they make the archives available to patients?
  • (9:30) Synzi is a new company but it came out of Stratus, which had language services as well as tele heath. How do those fit together?
  • (11:10) What does the future hold for telehealth for people with chronic conditions?


By healthcare business consultant David E. Williams, president of Health Business Group.