Category: Podcast

Social network for cancer patients: Interview with Belong’s CTO Irad Deutsch

published date
October 2nd, 2018 by
Irad Deutsch
Irad Deutsch

Belong.life bills itself as the largest social network for cancer patients and caregivers. With over 100,000 participants, Belong is approaching the scale at which it can generate meaningful insights, and leverage machine learning and artificial intelligence to create a “hyper-personalized” experience.

I spoke recently with Irad Deutsch, Chief Technology Officer. He described how his personal experience as a caregiver led him to co-found the company, and talked about what makes Belong valuable and differentiated.

Overview:

  • (0:12) What are some of the main unmet needs for cancer patients and caregivers? Why was there a need for Belong in the first place?
  • (2:15) What, specifically does Belong do for patients that they can’t get elsewhere?
  • (4:23) How are providers and payers involved with Belong? Is this mainly a branding and cost-saving tool for them?
  • (7:03) What about pharmaceutical companies?
  • (8:00) You recently released a cancer fatigue survey. Why did you conduct that and what did it show? Any real surprises?
  • (10:08) You talk a lot about big data and machine learning but it’s not readily evident how those play in to Belong. Can you explain?
  • (12:50 What is the company’s business model?

By healthcare business consultant David E. Williams, president of Health Business Group.

#CareTalk August 2018: What does Google see in Oscar?

published date
August 30th, 2018 by

In the latest edition of #CareTalk, CareCentrix CEO John Driscoll and I banter about several trending healthcare stories: Google’s investment in Oscar Health, younger physicians’ embrace of single payer, drug pricing, and new approaches to opioids.

Don’t miss the lightning round, where we tackle some Congressional corruption, IBM Watson, home health aides and our summer movie picks.

By healthcare business consultant David E. Williams, president of Health Business Group.

Off your walker? Foray’s founder Dr. Kavanagh takes a new approach to an old need (podcast)

published date
August 7th, 2018 by

What’s worse than needing help with gait, mobility and balance? Being told you need a walker. No wonder, when the typical walker basically screams “frail elderly,” and is difficult to use as well.

Neurologist Patricia Kavanagh was struggling to get her patients with Parkinson’s and other movement disorders to use a walker.  So she teamed up with a design and production team to found Foray and create the Spring, a modern device that is more functional and stylish.

In this podcast interview we discuss:

  • (0:13) Dr. Kavanagh’s clinical practice and the types of patients she treats
  • (1:19) Key challenges she faces working with patients with movement disorders
  • (3:24) Problems with current assistive devices like canes and walkers
  • (6:11)  Whether walkers are unique in their poor design
  • (7:26) The story behind the birth of Foray and the development of the Spring
  • (8:42) The target audience
  • (12:04) Price point for the new device
  • (12:50) The thinking behind the branding of Spring and Foray
  • (13:31) Potential line extensions
  • (15:20) Impact of burden of chronic disease on mobility and exercise tolerance

By healthcare business consultant David E. Williams, president of Health Business Group.

Nurse triage lines 3.0. Podcast with AxisPoint Health

published date
July 20th, 2018 by
Anne VanBronkhorst, SVP of AxisPoint Health

Nurse triage lines have gone through three phases of evolution. In phase 1 they were implemented to ‘check the box’  for member education, phase 2 brought “demand management” to keep patients out of the emergency room, and now in phase 3 health plans are creating a gateway to innovative programs and services.

In this podcast interview, AxisPoint Health SVP, Anne VanBronkhorst and I discuss:

  • (0:14) Why payers offer nurse triage lines in the first place
  • (1:37) What kinds of issues they handle and how popular they are
  • (2:50) How payers measure success
  • (3:56) How to stand out in a crowded field
  • (4:58) Examples of innovative services for which nurse lines are a gateway
  • (6:00) The role of telehealth as a replacement or complement
  • (6:53) What results AxisPoint Health is seeing with its customer base
  • (8:10) The definition of emergency department “redirection rate”

By healthcare business consultant David E. Williams, president of Health Business Group.