Category: Podcast

#CareTalk August 2018: What does Google see in Oscar?

August 30th, 2018 by

In the latest edition of #CareTalk, CareCentrix CEO John Driscoll and I banter about several trending healthcare stories: Google’s investment in Oscar Health, younger physicians’ embrace of single payer, drug pricing, and new approaches to opioids.

Don’t miss the lightning round, where we tackle some Congressional corruption, IBM Watson, home health aides and our summer movie picks.

By healthcare business consultant David E. Williams, president of Health Business Group.

Off your walker? Foray’s founder Dr. Kavanagh takes a new approach to an old need (podcast)

August 7th, 2018 by

What’s worse than needing help with gait, mobility and balance? Being told you need a walker. No wonder, when the typical walker basically screams “frail elderly,” and is difficult to use as well.

Neurologist Patricia Kavanagh was struggling to get her patients with Parkinson’s and other movement disorders to use a walker.  So she teamed up with a design and production team to found Foray and create the Spring, a modern device that is more functional and stylish.

In this podcast interview we discuss:

  • (0:13) Dr. Kavanagh’s clinical practice and the types of patients she treats
  • (1:19) Key challenges she faces working with patients with movement disorders
  • (3:24) Problems with current assistive devices like canes and walkers
  • (6:11)  Whether walkers are unique in their poor design
  • (7:26) The story behind the birth of Foray and the development of the Spring
  • (8:42) The target audience
  • (12:04) Price point for the new device
  • (12:50) The thinking behind the branding of Spring and Foray
  • (13:31) Potential line extensions
  • (15:20) Impact of burden of chronic disease on mobility and exercise tolerance

By healthcare business consultant David E. Williams, president of Health Business Group.

Nurse triage lines 3.0. Podcast with AxisPoint Health

July 20th, 2018 by
Anne VanBronkhorst, SVP of AxisPoint Health

Nurse triage lines have gone through three phases of evolution. In phase 1 they were implemented to ‘check the box’  for member education, phase 2 brought “demand management” to keep patients out of the emergency room, and now in phase 3 health plans are creating a gateway to innovative programs and services.

In this podcast interview, AxisPoint Health SVP, Anne VanBronkhorst and I discuss:

  • (0:14) Why payers offer nurse triage lines in the first place
  • (1:37) What kinds of issues they handle and how popular they are
  • (2:50) How payers measure success
  • (3:56) How to stand out in a crowded field
  • (4:58) Examples of innovative services for which nurse lines are a gateway
  • (6:00) The role of telehealth as a replacement or complement
  • (6:53) What results AxisPoint Health is seeing with its customer base
  • (8:10) The definition of emergency department “redirection rate”

By healthcare business consultant David E. Williams, president of Health Business Group.

Preparing for value based payments. Podcast interview with MediQuire CEO Emily Chen

June 18th, 2018 by
MediQuire CEO Emily Chen

Despite all the noise and dysfunction on healthcare in Washington, DC, the move toward value based payments is continuing apace. But providers and payers continue to straddle the fee-for-service and value-based worlds, slowing and complicating the transition.

MediQuire helps providers and payers measure, improve and get financial reward for improvements in performance and patient outcomes. In this podcast interview, CEO Emily Chen and I discuss:

  • The current state of affairs in value-based payment
  • How the value-based movement has changed (or not) since the new administration arrived in office
  • The key capabilities needed for success
  • How MediQuire helps
  • What the future holds

By healthcare business consultant David E. Williams, president of Health Business Group.