Category: Podcast

Off your walker? Foray’s founder Dr. Kavanagh takes a new approach to an old need (podcast)

published date
August 7th, 2018 by

What’s worse than needing help with gait, mobility and balance? Being told you need a walker. No wonder, when the typical walker basically screams “frail elderly,” and is difficult to use as well.

Neurologist Patricia Kavanagh was struggling to get her patients with Parkinson’s and other movement disorders to use a walker.  So she teamed up with a design and production team to found Foray and create the Spring, a modern device that is more functional and stylish.

In this podcast interview we discuss:

  • (0:13) Dr. Kavanagh’s clinical practice and the types of patients she treats
  • (1:19) Key challenges she faces working with patients with movement disorders
  • (3:24) Problems with current assistive devices like canes and walkers
  • (6:11)  Whether walkers are unique in their poor design
  • (7:26) The story behind the birth of Foray and the development of the Spring
  • (8:42) The target audience
  • (12:04) Price point for the new device
  • (12:50) The thinking behind the branding of Spring and Foray
  • (13:31) Potential line extensions
  • (15:20) Impact of burden of chronic disease on mobility and exercise tolerance

By healthcare business consultant David E. Williams, president of Health Business Group.

Nurse triage lines 3.0. Podcast with AxisPoint Health

published date
July 20th, 2018 by
Anne VanBronkhorst, SVP of AxisPoint Health

Nurse triage lines have gone through three phases of evolution. In phase 1 they were implemented to ‘check the box’  for member education, phase 2 brought “demand management” to keep patients out of the emergency room, and now in phase 3 health plans are creating a gateway to innovative programs and services.

In this podcast interview, AxisPoint Health SVP, Anne VanBronkhorst and I discuss:

  • (0:14) Why payers offer nurse triage lines in the first place
  • (1:37) What kinds of issues they handle and how popular they are
  • (2:50) How payers measure success
  • (3:56) How to stand out in a crowded field
  • (4:58) Examples of innovative services for which nurse lines are a gateway
  • (6:00) The role of telehealth as a replacement or complement
  • (6:53) What results AxisPoint Health is seeing with its customer base
  • (8:10) The definition of emergency department “redirection rate”

By healthcare business consultant David E. Williams, president of Health Business Group.

Preparing for value based payments. Podcast interview with MediQuire CEO Emily Chen

published date
June 18th, 2018 by
MediQuire CEO Emily Chen

Despite all the noise and dysfunction on healthcare in Washington, DC, the move toward value based payments is continuing apace. But providers and payers continue to straddle the fee-for-service and value-based worlds, slowing and complicating the transition.

MediQuire helps providers and payers measure, improve and get financial reward for improvements in performance and patient outcomes. In this podcast interview, CEO Emily Chen and I discuss:

  • The current state of affairs in value-based payment
  • How the value-based movement has changed (or not) since the new administration arrived in office
  • The key capabilities needed for success
  • How MediQuire helps
  • What the future holds

By healthcare business consultant David E. Williams, president of Health Business Group.

#CareTalk: The Pharma Pricing Problem

published date
June 6th, 2018 by

In the latest episode of #CareTalk, CareCentrix CEO John Driscoll and I discuss why drug prices are so high in the US and what should be done about it. We also touch on the nomination of a new VA Secretary, big data (worthy of the hype?), and healthcare mergers like the recently proposed tie up between Harvard Pilgrim and Partners.

Don’t miss the lightning round to hear about food stamps, restaurant calorie counts, Medicaid lifetime caps, and John’s personal health goal for the summer. You’ll also hear about Melania Trump’s Be Best campaign and get to see me model my Be Best Vest.

SafeRide Health looks to improve care through better transportation. Podcast with the co-founders

published date
May 17th, 2018 by
Need a ride?

SafeRide Health is focused on redesigning the non emergency medical transportation experience to reduce patient risk and streamline care coordination. In this podcast interview, co-founders (and brothers) Robbins and Whit Schrader talk about how losing a friend to DUI in their teenage years got them started down the entrepreneurial path to what became Saferide.

Overview

  • (0:10) What are the main challenges in medical transportation?
  • (0:47) What is the impact?
  • (2:04) What is NEMT? How well does it work?
  • (3:16) There is a revolution going on with transport, especially companies like Uber and Lyft. Lyft is a partner. How does that work?
  • (4:21) What is the experience like for the typical patient? How does it vary depending on whether or not you are involved?
  • (6:12) You said you can drive the no show rate down by half for one client, just by improving transportation. Is that replicable?
  • (6:57) How did you come up with the concept for this company? How does it go as brothers working together?
  • (8:05) How do markets differ: urban/rural, different geographies? Can it work outside of cities?
  • (9:29) Where are things headed? How much tie in is there with healthcare delivery?
  • (10:30) How do autonomous vehicles fit in?
  • (11:23) When you work with Lyft, does the driver know they’re getting a patient versus a regular retail customer?

By healthcare business consultant David E. Williams, president of Health Business Group.