Tag: healthbiz

Interview with epocrates General Manager Diane Bartoli

September 2nd, 2021 by

Diane Bartoli Headshot
epocrates GM Diane Bartoli

Epocrates General Manager Diane Bartoli’s background is a little different from most of my guests. She majored in English and most of her career has been in publishing, with stints at Random House, Elsevier and Amazon’s Kindle before joining athenahealth to lead its epocrates business.

I’ve followed epocrates for decades –since they started out as mobile app on the Palm Pilot. When athenahealth acquired them about 8 years ago I interviewed the executive who did the deal. He talked about basking in epocrates’ ‘love halo’ and some other interesting rationales.

Diane has been hard at work steering epocrates through the pandemic. Demand is up for reliable information for clinicians about covid in particular, and so business is good. Unsurprisingly, Diane has a few book recommendations, including The Winter Fortress, written by her husband Neal Bascomb. And Diane is quick to point out that she mainly reads on the Kindle.

The HealthBiz podcast is available on SpotifyApple PodcastsGoogle PodcastsYouTube and  many more services. Please consider rating the podcast on Apple Podcasts.


By healthcare business consultant David E. Williams, president of Health Business Group.

Interview with Dock Health CEO Dr. Michael Docktor

May 27th, 2021 by

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Dock Health CEO Dr. Michael Docktor

I met Michael Docktor a few years ago when I was consulting to Boston Children’s Hospital on digital health and he was a gastroenterologist and leader of an innovation team there. As a digital native, he was among many physicians in his generation who couldn’t understand –and wouldn’t put up with– the disconnect between the smooth, high quality experience he had on his iPhone and the comparative Dark Ages of hospital IT systems, even at the top rated pediatric hospital in the country.

He co-founded Dock Health to help doctors get away from PostIt notes and scratch pads and shift to a simple, HIPAA-compliant approach to managing daily administrative tasks.

In this episode of the HealthBiz podcast, we talk about what it means to grow up with the name doctor, what he learned about physician needs at Boston Children’s, and his vision and progress to date at Dock Health.

He’s reading The Checklist Manifesto by Atul Gawande and looking forward to reading Backable by Suneel Gupta with Carlye Adler.

The HealthBiz podcast is available on SpotifyApple PodcastsGoogle PodcastsYouTube and  many more services. Please consider rating the podcast on Apple Podcasts.


By healthcare business consultant David E. Williams, president of Health Business Group.

Aledade CMO Dr. Emily Maxson on Primary Care Participation in ACOs

February 11th, 2021 by

Emily Maxson Aledade
Dr. Emily Maxson

As the daughter of an infertility specialist, Emily Maxson grew up with a strong understanding of medicine and an appreciation for the role of specialists. But she also learned about the challenge of access and the importance of primary care. As a primary care physician and Chief Medical Officer of Aledade, Emily helps independent primary care physicians participate in accountable care organizations, preserve their independence and financial viability, and boost quality and access for patients.

In this episode of the HealthBiz podcast, Emily and I discuss the role of primary care, how physicians have fared during the pandemic, the interaction of technology adoption and reimbursement, and Emily’s predictions –or hopes– for the future.

She recommends two books: Little Bets: How Breakthrough Ideas Emerge from Small Discoveries by Peter Sims and Switch: How to Change Things When Change Is Hard by Chip Heath and Dan Heath.

The HealthBiz podcast is available on SpotifyApple PodcastsGoogle Podcasts and  many more services. Please consider rating the podcast on Apple Podcasts. Doing so helps the podcast reach more listeners.

Check out the rough (AI generated) transcript.

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By healthcare business consultant David E. Williams, president of Health Business Group.

Should I get a home genetic test? Podcast with business anthropologist, Matt Artz

January 14th, 2021 by

Matt Artz photo
Matt Artz

Matt Artz represents that rarest of specimens: the business anthropologist. In that role he advocates for the responsible design of human-centered technologies. He has a particular focus on the benefits –but mainly the risks– of consumer DNA testing.

In this episode of the HealthBiz podcast, Matt talks about how he got into the anthropology field, recaps key elements of his TEDx talk about consumer genetic tests, and reveals his own motivations for getting a test, even though he knows the dangers.

Matt’s launching not one but two new podcasts, so if you like what you hear here, you won’t be lacking for opportunities to listen to him again.

He also reading (and recommends) 365 to Vision: Modern Writer’s Guide: How to Produce More Writing in Less Time by Ron Lieback and Switched on Pop: How Popular Music Works, and Why it Matters by Nate Sloan and Charlie Harding.

The HealthBiz podcast is available on SpotifyApple PodcastsGoogle Podcasts and  many more services. Please consider rating the podcast on Apple Podcasts. Doing so helps the podcast reach more listeners.

Check out the rough (AI generated) transcript.


By healthcare business consultant David E. Williams, president of Health Business Group.

Medical record indexing in the EHR era: Podcast with EDCO CEO Andrew Fehlman

December 28th, 2020 by

Fehlman photo
Andrew Fehlman, CEO, Solarity by EDCO

Have you ever heard of medical record indexing? I hadn’t until I met Andrew Fehlman, CEO of Solarity by EDCO. His company works with major US health systems that have implemented top-end electronic medical records like Epic and Cerner. He compares medical record indexing to helping organize a complex inbox full of emails, PDFs, images and other documents. Solarity uses streamlined workflow tools and machine learning to boost accuracy and throughput well beyond what health information management departments can do on their own.

Andrew joined the company straight out of college, working his way up in sales and ultimately to CEO. He’s built up the company, led it through successful growth equity financings, and is positioning Solarity to thrive in the era of interoperability. Solarity has continued growing straight through the pandemic and is looking forward to 2021.

The HealthBiz podcast is available on SpotifyApple PodcastsGoogle Podcasts and  many more services. Please consider rating the podcast on Apple Podcasts. Doing so helps the podcast reach more listeners.

Check out the rough (AI generated) transcript of the episode. Click on a word if you want to start the podcast from a particular spot.


By healthcare business consultant David E. Williams, president of Health Business Group