A mixed report for Consumer Directed Health Plans
McKinsey & Company released a report on Consumer Directed Health Plans (CDHPs), and reported five key findings. CDHP consumers...:
- ...are more value conscious: more likely to ask what things cost and to evaluate and choose cheaper treatments
- ...pay more attention to staying healthy
- ...report changes in behavior that are likely to reduce short and long term costs. (This one sounds a lot like finding #1)
- ...are not that satisfied with their plans. A big issue is the lack of quality and cost information
- ...appreciate employers who switch to CDHP plans for reasons other than just to shift costs to employees
You can download the report here.