Interview with Steve Harden, President of LifeWings

Steve Harden started his career as a Navy pilot, with more than 300 aircraft carrier landings. Steve eventually co-founded Crew Training International, where he brought Crew Resource Management training (or CRM) to US and overseas air forces and commercial fleets.More recently Steve founded LifeWings to bring CRM to health care. Steve spoke with me today about what hospitals can learn from guerrilla warfare tactics, how landing on an aircraft carrier compares with his current work, and the importance of bringing a wingman with you to the hospital.