Innovation at Aetna: Podcast interview with Michael Palmer, Chief Innovation & Digital Officer
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Michael Palmer, Chief Innovation & Digital Officer at Aetna, will deliver a keynote address (Leading Innovation in a Connected World) tomorrow at the Partners Connected Health Symposium in Boston.I caught up with him today to get his perspectives on the following topics:
- What innovation means for Aetna and how that differs from what it means for small companies or other industries
- The extent to which Aetna's customers are seeking innovation vs. more prosaic factors such as reliability, consistency
- How Aetna is partnering on innovative approaches in genomics, cancer care and other areas
- What Aetna thinks it can bring to the consumer market to beat innovators such as Humana and Oscar Health
–By healthcare business consultant David E. Williams of the Health Business Group