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I'm quoted in two recent articles in the Pittsburgh Tribune-Review:

• Highmark asks patients to 'Meet Mr. Right' -- about the use of speed-dating techniques to match patients with primary care doctors. It's one of Highmark's ways of trying to tamp down the discord resulting from the company's feud with UPMC.
• Pittsburgh hospitals miss 5-star ranking in patient experience --about Hospital Compare's release of hospital patient experience scores. Top scores are good, but my main takeaway is to avoid those on the lowest end of the spectrum.

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By healthcare business consultant David E. Williams, president of Health Business Group.