Empowering Healthcare at Home: A Conversation with Dina CEO Ashish Shah
On the latest HealthBiz podcast, Ashish Shah, co-founder and CEO of Dina, a health engagement company, shared how his education and early career led to Dina. The company aims to simplify access to an ecosystem of home and community-based healthcare providers, making it easier for people to stay healthy at home. This posts expands on the conversation to discuss how technology is helping to enable value-based care.
Growing up in a family that valued innovation and helping others, Ashish found his calling in computer engineering. After working at Diamond Management and Technology Consultants and Medicity, Ashish co-founded Dina to make a difference in healthcare. The invaluable influences from family, mentors, and life experiences have shaped Ashish's passion for empowering people to maintain their well-being at home.
Dina began as a digital nursing assistant, focusing on connecting health plans and providers to home and community-based care. The company has since evolved to work directly with health plans, particularly in government programs like Medicare Advantage and managed Medicaid. With the explosion of supplemental health plan benefits, technology and analytics play critical roles in realizing the promise of value-based care.
One significant impact of the COVID-19 pandemic on the healthcare industry is the increasing acceptance of care delivery through three main mechanisms: high-quality physical settings, virtual telehealth, and in-home care. With the use of technology, healthcare providers can now offer better experiences and more efficient services to patients.
Artificial intelligence (AI) is another promising development in the healthcare sector, particularly in addressing administrative pain points such as prior authorization, claim adjudication, and matching patients to the right level of services and care. AI can smooth friction points and reduce the burden on healthcare providers and patients.
Looking ahead, Ashish envisions a future where healthcare becomes more consumer-centric, efficient, and accessible. With the growing number of seniors in need of healthcare services, it is crucial for the industry to adapt and offer care that meets the needs of individuals and families, whether it's through traditional in-person care, virtual telehealth, or in-home services.
In addition to his work at Dina, Ashish advises Open Markets Health, a company building a connected marketplace for healthcare equipment suppliers and providers, and Loyola University's Quinlan School of Business, where he collaborates with forward-thinking individuals and organizations.
In summary, the conversation with Ashish Shah sheds light on the role of technology in empowering people to maintain their well-being at home. By harnessing the potential of AI and fostering a more consumer-centric approach, the healthcare industry can continue to transform and provide value-based care for all.
