Interview with ResultsCX CEO Rajesh Subramaniam

Rajesh Subramaniam has always been the "numbers guy." He leveraged  his early aptitude into professional success, currently as CEO of ResultsCX.

The discussion  delves into the challenges and advancements in customer experience within the healthcare sector. Emphasizing the industry's shift towards a more consumer-centric model, we explore critical topics such as customer retention, the integration of omnichannel strategies, and balancing digital and personal customer interactions. This episode provides a comprehensive examination of the methods employed to maintain customer satisfaction and loyalty, showcasing the pivotal role of companies like Results CX in guiding the healthcare industry's future.

Health Business Group is a boutique healthcare consulting firm that develops growth strategies for innovative organizations like ResultsCX. Contact us to learn more.