Health Business Blog

Health care business consultant and policy expert David E. Williams share his views

How to get the most out of expert interviews. Five tips to ensure success

Investors and management consultants often use expert network companies like GLG, Guidepoint, Zintro and Techspert to arrange interviews with subject matter experts. These interviews can be valuable, but it all depends on how well they’re conducted and leveraged.

In this episode of the HealthBiz podcast, my long-time Health Business Group colleague Karen Donovan and I share five tips for getting the most out of these encounters.

Overview:

00:00 Introduction
01:18 Tip #1: Make the expert network companies do their jobs
07:05 Tip #2: Be prepared
11:52 Tip #3: Start the interview off on the right foot
18:13 Tip #4: Get the most out of the expert
25:47 Tip #5: Incorporate expert interviews into a broader data gathering process

The HealthBiz podcast is available on SpotifyApple PodcastsGoogle PodcastsYouTube and  many more services. Please consider rating the podcast on Apple Podcasts.


By healthcare business consultant David E. Williams, president of Health Business Group.

Interview with Wolters Kluwer Health GM Frank Jackson

Frank JacksonTPNG
Frank Jackson, Wolters Kluwer

As the 6th of 7 children and a competitive athlete, Frank Jackson was well prepared for the rough and tumble of healthcare. After studying computer science and accounting, he pursued a variety of healthcare analytics roles before jumping into operations at HealthMarkets, where he helped the company pivot as the Affordable Care Act became law. At Prognos, he helped unleash the power of lab data on healthcare decision making. 

As General Manager at Wolters Kluwer Health, he’s deploying technology such as Natural Language Processing and code translation engines to help payers contend with the COVID-19 whipsaw.

The HealthBiz podcast is available on SpotifyApple PodcastsGoogle PodcastsYouTube and  many more services. Please consider rating the podcast on Apple Podcasts.


By healthcare business consultant David E. Williams, president of Health Business Group.

Interview with RxRevu Founder Carm Huntress

Carm Huntress
RxRevu founder Carm Huntress

RxRevu founder Carm Huntress has been an entrepreneur since high school, when he founded a tech company with some buddies. After graduating from college and leading various technology organizations, he made the jump to healthcare. RxRevu spent some time searching for product/market fit before finding its sweet spot in the physician workflow, helping doctors make the best prescribing choices for patients at the point of care.

In this episode of the HealthBiz podcast, Carm shares his life and career journey –from losing both of his parents to cancer at a young age, to exploring new technologies and to founding and then massively scaling RxRevu. Some of my interviewees don’t have time for reading, but Carm reads dozens of books per year. Some of his recent favorites include Powerful, No Rules Rules, The Code Breaker and How the Mighty Fall.

The HealthBiz podcast is available on SpotifyApple PodcastsGoogle PodcastsYouTube and  many more services. Please consider rating the podcast on Apple Podcasts.


By healthcare business consultant David E. Williams, president of Health Business Group.

Interview with Lean TaaS CEO Mohan Giridharadas

Mohan photo
Lean TaaS CEO Mohan Giridharadas

Mohan Giridharadas earned an MBA from Stanford and was a senior director for years at McKinsey, but it took an insight from a casual conversation at a Silicon Valley cocktail party to give him the direction for Lean TaaS, where he’s founder and CEO. A decade and $200 M of investment later, the company is leading the way in operational optimization of healthcare assets.

In healthcare, big organizations often use pencil and paper and Excel spreadsheets for tasks like scheduling infusion centers. And the results are predictably dismal. Lean TaaS applies the more sophisticated optimization approaches used by companies like UPS and Delta Airlines to bring healthcare into the modern era.

Mohan shares his story in this episode of the HealthBiz podcast.

The HealthBiz podcast is available on SpotifyApple PodcastsGoogle PodcastsYouTube and  many more services. Please consider rating the podcast on Apple Podcasts.


By healthcare business consultant David E. Williams, president of Health Business Group.

Interview with Seqster CEO Ardy Arianpour

Ardy Arianpour
Ardy Arianpour, Seqster CEO

Ardy Arianpour arrived in San Diego as a six year old immigrant from the Middle East and didn’t waste time getting going. By 16 he was working at the Salk Institute and after college pursued a series of sales and marketing roles, even finding time to get involved in a landmark gene patent lawsuit at the US Supreme Court.

As co-founder and CEO of Seqster, he’s bringing person-centric interoperability to the masses. Seqster has the wind at its back. And with the 21st Century Cures Act, Ardy contends that Seqster essentially is the law.

In this episode of the HealthBiz podcast, Ardy explains what it means to be a data artist, how to be patient centric when your customers are not the patients, and why Seqster is different from everything else out there. He also digs in to the reasons behind Takeda’s investment in the company and the recent partnerships with Medable and Datavant.

The HealthBiz podcast is available on SpotifyApple PodcastsGoogle PodcastsYouTube and  many more services. Please consider rating the podcast on Apple Podcasts.


By healthcare business consultant David E. Williams, president of Health Business Group.

Interview with Glympse Bio CEO Caroline Loew

Caroline Loew Picture
Glympse Bio CEO Caroline Loew

Glympse Bio CEO Caroline Loew grew up in England with the expectation that she could do anything. After all, her grandmother managed a hotel when she was in her 20s and her parents always supported her ambitions. And while for most students, organic chemistry is a weed out class for pre-med Caroline actually fell in love with the subject and pursued her PhD.

She then made her career in drug development at big pharma where she built a strong and broad foundation across multiple domains that prepared her to run a biotech company.

In this episode of the HealthBiz podcast Caroline shares her personal and career background and what it’s like to lead a high-profile spinout from MIT with prominent board members and investors. We also talk about sexism in science and business and I ask her to explain why she appears in so many podcasts.

Like  a few of my other guests, one of her book recommendations is the Hard Thing About Hard Things by Ben Horowitz. She’s also a fan of General Stan McChrystal’s book Team of Teams. Recent recommended reads include Editing Humanity by Kevin Davies  and No Rules Rules by Reed Hastings and Erin Meyer.

The HealthBiz podcast is available on SpotifyApple PodcastsGoogle PodcastsYouTube and  many more services. Please consider rating the podcast on Apple Podcasts.


By healthcare business consultant David E. Williams, president of Health Business Group.